Symantec

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  • power eraser error code:0x80045009,0 " all ready have new version

    Norton 360 topics
    filejanitor
    18 Apr 2014 | 7:08 am
    I ran power easer 1x v-good outcome. now i get error it says D/L new version, after i do it states, I all ready have new version .at same time I can't access the start page but I do get access from start menue . can I fix this? TYVM
  • New Era of ‘Mega Breaches’ Signals Bigger Payouts and Shifting Behavior for Cybercriminals

    Latest Symantec News Releases
    8 Apr 2014 | 3:30 am
    MOUNTAIN VIEW, Calif. – April 8, 2014 – After lurking in the shadows for the first ten months of 2013, cybercriminals unleashed the most damaging series of cyberattacks in history. Symant...
  • Koenig - Exchange Server Administration and Security

    Symantec News
    18 Apr 2014 | 2:14 pm
    ENP Newswire - 18 April 2014 Release date- 17042014 - The course on Exchange Server Administration and Security will teach about the management and configuration of a Microsoft Exchange Server version 2013 in an easy way.
  • Today's NIS Patch

    Norton Internet Security / Norton AntiVirus topics
    KBPrez
    19 Apr 2014 | 4:27 am
    A live update I did this morning included a patch.  History refers to it as "MUI, NIS, MUIDIR".  Does anyone know what this is?
  • Norton 360 blocking youtube videos

    Norton 360 topics
    davidlivingston
    19 Apr 2014 | 3:43 am
    Helloi've setup norton 360 on windows 8. Since then i'm unable to watch any youtube videos across any browsers.  I've tried turning off smart firewall but still doesnt help. can you assist resolving this issue. Operating system : windows 8browsers : chrome, internet explorer 9
 
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    Norton Internet Security / Norton AntiVirus topics

  • Today's NIS Patch

    KBPrez
    19 Apr 2014 | 4:27 am
    A live update I did this morning included a patch.  History refers to it as "MUI, NIS, MUIDIR".  Does anyone know what this is?
  • Threat detected: suspicious.cloud.9

    tancheeping
    19 Apr 2014 | 1:25 am
    When I was trying to download a mp3 from this site as seen on Norton safeweb: http://safeweb.norton.com/report/show?url=listentoyoutube.comI was not giving enough attention to notice and uncheck the box  - download a converter with the mp3The download initiated and a small exe was downloaded, I was not fast enough to cancel it. The file seem to be disappeared after the download and become inaccessible. Then, thankfully, NIS checked the exe file and initiate the auto-protect feature. After a few minutes, Norton marked it as "suspicious.cloud.9" and the threat was removed.My…
  • Live Update Problems

    hspindel
    18 Apr 2014 | 5:16 pm
    Win7 64 bit.  Latest version of Norton Internet Security (update page says I have the latest).Recently I have had problems where Live Update gets an error and fails to install all updates.  It is accompanied by a suggestion that I use the Intelligent Updater to download the latest updates.  Intelligent Updater runs and says it updated everything successfully.System works okay for a few days, and the Live Update starts failing again and I have to download the large Intelligent Updater file again.  Have gone through this cycle 4 or 5 time by now.Suggestions?Thank you.
  • Looks like Norton is prepping V21.2.1.5

    Brocktoon
    18 Apr 2014 | 1:41 pm
    Live Update just applied a NIS resources patch.  So far it only updated my MUI directory, but there's now a 21.2.1.5 directory there.  Anybody else seeing any partial updates to this new version?
  • I get a pop-up notice:"16 bit MS-DOS Subsysten: C\..System32\SYMEVENT.SYS

    RustyHightower
    18 Apr 2014 | 12:48 pm
    I ran Autofix for my installation of N360 and found no errors.  I used to have Norton SystemWorks Premiere installed.  I removed it when I started getting this error:  "16 bit MS-DOS Subsysten:    C:\Program Files\Cisco Aironet\cscodiag.exe    C\..System32\SYMEVENT.SYS, An installable Virtual Device Driver failed Dll initialization.  Choose close to terminate the application.  [Close] [Ignore]. I checked \system32 and SYMEVENT,SYS is gone.  I can't find where it's hiding. My wireless adapter is working fine (since I'm here)TIAWINXPSP3
 
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    Norton 360 topics

  • Norton 360 blocking youtube videos

    davidlivingston
    19 Apr 2014 | 3:43 am
    Helloi've setup norton 360 on windows 8. Since then i'm unable to watch any youtube videos across any browsers.  I've tried turning off smart firewall but still doesnt help. can you assist resolving this issue. Operating system : windows 8browsers : chrome, internet explorer 9
  • Error 3038,104

    MorseDeCoder
    19 Apr 2014 | 1:33 am
    Error 3038,104 is not allowing me to do a scan. w32.mezit!inf has also been detected earlier.
  • I really wish Norton would not send tools/instructions in emails that are not from Norton.com

    dlee0708
    18 Apr 2014 | 4:37 pm
    I received an email from nortonfromsymantec.com (instead of Norton.com) with links in the email to various tools that also link to nortonfromsymantec.com. When you click on the links they do then take you to norton.com, but I really don't like the fact it goes thru some other web site (nortonfromsymantec.com) which I don't know for sure is a legit site and therefore not exactly sure my browser some how got hijacked and just makes it look like I am on Norton.com (actually, I really wish no details at all were sent in an email, but instead the email just gave you a link from norton.com where…
  • Norton 360 to Norton 360 Multi Device - install

    SmileyMike
    18 Apr 2014 | 10:08 am
    HI THERE,I already have Norton 360 in my computer. I just bought a Norton 360 Multi Device. Did not open box yet. I have 15 days before Norton 360 runs out.Question is this.....Should I take out Norton 360 from computer and then put in Norton 360 Multi Deviceor can I.....Keep Norton 360 in computer and just install Norton 360 Multi Deviceor can i just use the product key to renew Norton on my computer.I bought the Norton 360 Multi Device.... becuase it was on sale at Staples. LOL!
  • power eraser error code:0x80045009,0 " all ready have new version

    filejanitor
    18 Apr 2014 | 7:08 am
    I ran power easer 1x v-good outcome. now i get error it says D/L new version, after i do it states, I all ready have new version .at same time I can't access the start page but I do get access from start menue . can I fix this? TYVM
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    Norton for Mac topics

  • Posted in wrong forum, please delete

    hibiscus
    18 Apr 2014 | 10:56 am
    Please delete
  • has someone got acess to my computer through skype?Do I now have a security problem?

    Hollywoodnj
    15 Apr 2014 | 11:07 am
    I keep getting these XXXXX wants to access your computer through Skype  . I have chosen allow a couple of times thinking someone I knew was trying to get through.  No one ever rings  or shows up in my contacts. Have I allowed a security breachinto my mac? I got a call from citicard about a security problem and had to have a new card issued. Are these related? Should I be worried about signing in to bank accounts and such? Where do I go in skype to see who has access and Can i "reblock" those addresses that I "allowed" Or were they one time events?
  • Vulnerability Protection Signatures corrupted and cannot be used

    AcreeWilliam
    14 Apr 2014 | 8:49 pm
    I have been getting this message since installing the free Comcast version of NIS when my paid subscription rano out..  Is anyone else seeing this problem.<script id="ncoEventScript" type="text/javascript">// function DOMContentLoaded(browserID, tabId, isTop, url) { var object = document.getElementById("cosymantecnisbfw"); if(null != object) { object.DOMContentLoaded(browserID, tabId, isTop, url);} }; function Nav(BrowserID, TabID, isTop, isBool, url) { var object = document.getElementById("cosymantecnisbfw"); if(null != object)…
  • cannot unistall my norton internet security for mac

    zstreet
    10 Apr 2014 | 9:26 am
       I have an old version of Norton Antivirus (2009) installed which I have not renewed and do not want anymore.  Whenever I restart my computers I get multiple windows with the error message: "Norton AntiVirus Error, Norton AntiVirus Auto-Protect could not continue.  Please run LiveUpdate or reinstall Norton Antivirus and restart "Problem is, I can't run LiveUpdate because my subscription expired and I don't want to renew it.  And I've already disabled Auto-Protect and that didn't help.So, I tried to uninstall Norton Antivirus.  I found the uninstaller in the Symantec…
  • Why is Norton Zone logging my application activity?

    aquares
    2 Apr 2014 | 5:17 am
    I installed Norton Zone for Mac on my iMac running OS X 10.9.2 "Mavericks" (this is just the cloud storage service, I don't have any anti-virus stuff installed), and I find that there is a file here:/Users/me/Library/Logs/NortonZone/NortonZone.log... which is logging all my application launching activity.Why is this?  Why should this be necessary for the cloud storage service?I'd appreciate a reply before I delete what looks to be some form of spyware.
 
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    Other Norton Products topics

  • Standalone security scanner

    Brigadier
    18 Apr 2014 | 4:20 pm
    Hello,I have a user I have been asked to advise regarding computer disinfection of malware under the caveat that I not needlessly modify the system, including the installation of software (even necessary software) that the user will not be using after the system is disinfected. The system in question is running Win7 x64.As a result, I am wondering which Norton utility best fits the bill - I prefer a scanner tool that does not require installation (eg, a portable technician's version) or a software suite that is supported by a seperate clean-uninstall tool that will enable me to guarantee my…
  • How do I reverse installation of SSD ? I want to reinstall my original Hard Drive on my Lap Top

    Dave_Coleman
    18 Apr 2014 | 10:47 am
    This post has been moved to the forum devoted to Norton Ghost for better exposure.
  • Norton Ghost 15 doesn't see my new external drive

    Mohan_G
    16 Apr 2014 | 5:10 pm
    Post moved to "Norton Ghost" board for better exposure.
  • How can I deactivate intel anti theft on my toshiba ultrabook?

    Remegio
    15 Apr 2014 | 9:07 pm
    I have a toshiba ultrabook and I can't access it through windows cause message prompt like this below:how can I deactivate this intel anti theft?This computer has been disabled using intel (R) AT.Intel (R) AT system lock due to :Platform Attack DetectedTime Left to enter passphrase : 897 secondPlease select one of the following for platform recovery:    1. - Passphrase    2. - Server Recovery TokenSelect one of the above options to proceed...Invalid Selections, Press 1 or 2Unlock with Norton Anti-theft http://goo.gl/gccEGPlatform ID : 00007009Intel (R) AT service provider ID :15000
  • Norton power eraser comes up with Error 0x80070005,n44,n66 what give

    okwrigh
    14 Apr 2014 | 7:07 am
    my anti virus won't scan & my Power Eraser won't scan comes up with 0x80070005,n44,n66 Error whats the problem here I Have Century Link & The Norton's anti-virus comes with it
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    Forum Feedback topics

  • Doesn't we need updates?

    Nikhil_CV
    16 Apr 2014 | 6:28 am
    Untill 2 or 3 months before we all will see on top few posts of each product page, the compactablity updates and patches as well as common issue addressing and others being announced by ADMINs and EMPLOYEEs. Is it discontinued?See he Screen shots of NIS/NAV and N360. They are horribly outdated.....I hope some admins will address the issue soon..... :smileyhappy:
  • How do I delete my account from Norton Community?

    Skymotor
    12 Apr 2014 | 10:22 am
    Anyone know how??
  • My Norton Account Is Stolen

    ihutch
    2 Apr 2014 | 3:50 am
    My Norton Account is Stolen. Yes I should have had a strong password and this account is so old it go back to NIS 2002 - 2005 versions. So what happen yesterday is someone login as me with my userID and Passowrd which was stolen via a virus/malware They then changed the password Then they changed the userID Now I cannot manage my Norton Products and Subscriptions All I wanted Customer Support to do would be to reset the password/userID so I have control of my account back , now I have to setup a new account with VIP pin and SMS backup and transfer the products when the renew date has ended.
  • difference between visitor & contributor

    hookster
    31 Mar 2014 | 12:44 pm
    Can you tell me the difference between a visitor & a contributor?  Thanks.
  • I am running Windows 8.1 when I open Norton Vault it tells me that it's closed although its open?

    Mohan_G
    31 Mar 2014 | 10:59 am
    Post moved to "Norton Toolbar / Norton Identity Safe" board for better exposure.
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    Norton Protection Blog articles

  • Dr. Strangebug, or How I Learned to Stop Worrying and Accept Heartbleed

    SollyD
    18 Apr 2014 | 11:38 am
    Satnam Narang, Symantec Security Response expert, takes a broader look at the Heartbleed bug, and breaks down what you what you really need to know to feel protected in a rapidly changing cyber landscape.
  • Android vs iOS: Which is More Secure?

    SollyD
    15 Apr 2014 | 2:03 pm
    With so many great devices to choose from, it's hard to know where to start. Even the decision between Andorid or iOS can be a difficult conundrum. Expert advice on mobile security gives you the tools to understand the pros and cons of the two leading mobile operating systems.
  • Heartbleed Bug: What You Need to Know and Security Tips

    SavvyMediaGal
    14 Apr 2014 | 11:43 am
    Symantec is continuing to track this OpenSSL bug discovered recently and its implications for consumers. Read on to learn what "Heartbleed" is, how it works, and security tips to protect consumers and businesses.
  • Mobile Scams: How-to Protect Yourself

    SavvyMediaGal
    3 Apr 2014 | 2:03 pm
    From mobile malware apps to social media spam, learn more about common mobile scams and how to protect yourself. Read on.
  • Scammers' Tricks You Don’t Want To Be Fooled By

    SavvyMediaGal
    1 Apr 2014 | 11:25 am
    Don't want to be an April Fool? While it only happens once a year, scammers make a living off fooling users 365 days a year. Learn more about their tricks and protect yourself. Read on..
 
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    Symantec Connect - Inside Symantec - Discussions

  • Urgent information required

    Deepak77
    18 Apr 2014 | 1:38 am
    I need a solution Hi, One of my customer wants to buy symantec Back exe and supoort licenses. Since they are an MSP they need to sign the relevant licensing agreement with Symantec which authorize them to use the device and licenses to deliver service to the end user. Please could you urgently advise which licensing agreement they need to sign which authorize them to use device and licenses for 3rd party?   Thank You. deepak
  • Internet Explorer and 'mobile' Connect

    Rob.Wilcox
    18 Apr 2014 | 12:20 am
    I need a solution Hi All, I've always liked the mobile interface that you get on the Connect Forums on say an Android phone.   I have a shiney new 8 inch Dell Tablet, and I use Internet Explorer 11 from the modern/start interface (so not the DESKTOP version of Internet Explorer).  The problem is that I get the regular Connect Forum interface, not the mobile one.   Has anyone else tried? Can I 'force' the mobile interface with a parameter in the URL?   Thanks Rob
  • 2 SymAccounts

    hkniep
    17 Apr 2014 | 12:17 pm
    I need a solution Hello, Started a new job and created a new SymAccount, then realized that I could just hcnage the old one.  How do I go about either deleting the new account or merging them?   Thanks! 1397764250
  • Symantec Vendor Merchandise

    Powershell_Guru
    11 Apr 2014 | 11:02 am
    I need a solution Hello everyone,     This might sound crazy but I haven't been able to find an answer elsewhere.   As an administrator, I receive merchandise all the time from different vendors like Fluke, SourceFire, etc...   Unfortunately, my main role is as an Altiris Engineer/Administrator and I don't even have a Symantec coffee cup!   I live in Altiris at least 60 hours a week and have no swag to show for it!   Can someone point me in the right direction?      Thanks!
  • PowerShell from wisescript

    OgeccuT 2
    10 Apr 2014 | 5:38 pm
    I need a solution If i need to execute a powershell from wisescript.  Do i need to create execute program and point to a powershell script? Or there is more to it? Thanks for the help.
 
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    Symantec Connect - Backup and Recovery - Discussions

  • Flash Backups failing with error :13

    Raaavan
    19 Apr 2014 | 2:18 am
    I need a solution Policy details Policy Name:       ADHOC_BCP_VLAPP02_FLASH_28032014   Policy Type:         FlashBackup-Windows   Active:              yes   Effective date:      04/16/2014 14:26:15   File Restore Raw:    yes   Mult. Data Streams:  no   Client Encrypt:      no   Checkpoint:          no  …
  • BE 12.5 do not certified Fujitsu Eternus LT S2 2.03 (Tape Library)

    nghitd@vn.fujitsu.com
    19 Apr 2014 | 1:00 am
    I need a solution Hi Community, I am facing this issue with Symantec Backup Exec 12.5, highly appreciated your help. Information system: -Windows Server 2008 R2 STD SP1 -Symantec Backup Exec version 12.5.2213 -Backup to tape HP Ultrium 5-SCSI Z64B to tape library: Fujitsu Eternus LT S2 2.03   After finish the installation, in Devices tab, it shows nothing in Robotic Libraries, instead of Fujitsu Eternus LT S2 2.03. I already checked Device Manager of server, it regconized Fujitsu Eternus Media Changer in the Media Changer Devices (as attached picture). Environment check of Symantec show…
  • SEP ccSvcHst runs with SSR vProSvc during backup and stalls backup (2% in 12 hrs)

    Bill-F
    18 Apr 2014 | 1:41 pm
    I need a solution Dell Presicsion 330 Wndows 7 workstation, 3 HD,  with SSR 2011 (because of older CPU) and SEP 2013 client (unmanaged) installed. We have a long historyof successful SSR daily backups completing in < 1 hr. Yesterday ran SSR restore on C: Last night's scheduled backup started at midnight and was only at 1% after after 8 hrs.   Tack Manager showed ccSvcHst repeatedly running after short bursts of vProSvc action, with each process having almost equal very high I/O count. vProSvc logged 44 min of CPU time, ccSvcHst 30 min of CPU time, at point of aborting backup.
  • NetBackup 7.1 restore questions

    wyrdo
    18 Apr 2014 | 1:09 pm
    I need a solution I have slogged through something like 4000 pages of documentation and i believe i am more confused than when i started. I have Netbackup server on a SPARC with solaris 10 it serves as my media server and backup server. I have a client running windows 2008R2 I have a completed backup taken 4/12 and another from about a week before that. I need to restore a folder from the backup taken from the client on Sunday Night (4/12) to the client without overwriting. I have verified that the 4/12 backup is successful and that the folder i need to restore is IN the backup policy. I will…
  • Old backups not being deleted/expired per policy

    kp-
    18 Apr 2014 | 12:48 pm
    I need a solution Windows Server 2008 R2 Standard SP1. x64 Master and media server on single server Netbackup 7.5.0.7 Local disk, basic disk for storage   My retention policy was 1 week, its now set to 2 and 3 weeks depending on the policy. I noticed the other day that I'm running out of disk space...   Looking at the backups in the folders (D:\BACKUPS - each policy has a subfolder in this folder.)  I see an img and info file for each backup.. Some of these backups at this point are a month old. I want these deleted to make space for more backups. Why are these old backups…
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    Symantec Connect - Endpoint Management - Discussions

  • [IT Analytics] OLAP query on Excel import takes long to complete

    haroldvm89
    18 Apr 2014 | 10:44 pm
    I need a solution Hello everyone I'm working in a few reports with IT Analytics on Altiris.The company i'm providing services is asking me for two reports: - All computers with hardware information installed and - All computers with software information installed The first report has been done properly, with good results, as expected The second report, is giving me a bit of a problem, because of the amount of data generated and that Excel is not able to complete the OLAP query when exporting data.   The report I'm generating is having the following fields: Computer: name >…
  • Inventory plugin Licensing

    vinayak patil
    18 Apr 2014 | 8:40 am
    I need a solution hi All, wrt doc no. ttp://www.symantec.com/docs/HOWTO1201    referring for inventory solution please help me with following queries - As per  Doc  "--License count exceeded—Inventory from licensed nodes will continue to be processed. Incoming inventory data from unlicensed nodes is discarded " --- here what is meant by unlicensed node  - system without  Inventory plug-in or  System with inventory  plug-in installed  after exceeding license count ? Does this mean if i have 100 licenses , i can install agents on more than 100…
  • Are Domain Admin rights required to run Altiris Services

    vinayak patil
    18 Apr 2014 | 8:30 am
    I need a solution Hi  All, 1. In my environment Currently Altiris Services  in Notification Servers   are running with  dedicated AD ID (which is mentioned under Application Identity) Credentials. If we change it to “ Local System Account “ will it work or is it required for running services?   2. The  domain ID  which is  mentioned in  Application identity has the Domain Admin Rights .What  will be the impact if we remove Domain Admin Group membership for this ID and add same ID  in    “Local Administrator…
  • Reassigning and Taking Ownership in SD 7.5

    MPowers
    18 Apr 2014 | 6:02 am
    I need a solution I have two small questions/requests in Servicedesk 7.5. On Reassign Incident, we'd like to have "Clear existing assignments" always checked (or just hide it). On Set Ownership, we'd like to remove/hide the "Remove from Queue" option. I asked his in another thread, but received no answer (https://www-secure.symantec.com/connect/forums/alw...). We do everything by queues, so both of these options either cause tickets to appear in multiple queues, or leave tickets in the middle of nowhere assigned to one technician. Is this possible? I don't see any workflows to change these,…
  • Fail sending test e-mail. Notification Server Settings.

    Olga Kachalova
    18 Apr 2014 | 4:06 am
    I need a solution Hi all, I try to send the test e-mail and appears an error "There was an error sending your message. Make sure you have entered a valid SMTP server and port." SMTP use SSL authentication. LOG: The SMTP server requires a secure connection or the client was not authenticated. The server response was: 5.7.1 Client was not authenticated.    at Altiris.NS.Utilities.MailStdScripting.SendSMTPSync(AltirisMailMessage mailMsg, Int32 tryCount) System.Net.Mail.SmtpException (System): The SMTP server requires a secure connection or the client was not authenticated.
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    Symantec Connect - Security - Discussions

  • Transcendence movie review

    aliashaw2
    19 Apr 2014 | 2:49 am
    I need a solution Transcendence movie review First-time director Wally Pfister's Transcendence isn't so much the "Him" to Spike Jonze's Her as it's a more dystopian vision of the meeting of human consciousness and computer intelligence. http://ecommerce.shopify.com/c/shopify-point-of-sa... http://ecommerce.shopify.com/c/shopify-point-of-sa... http://ecommerce.shopify.com/c/shopify-point-of-sa... http://ecommerce.shopify.com/c/shopify-point-of-sa... http://ecommerce.shopify.com/c/shopify-point-of-sa... http://ecommerce.shopify.com/c/shopify-point-of-sa...
  • SEP 12.1.4 + Best GUP Configuration

    Nitrouz
    18 Apr 2014 | 11:14 pm
    I need a solution Hi, I know GUP is a regularly asked about topic so I appologise in advance for adding to it. However I feel the Symantec documentation just doesnt seem to clearly answer exactly how it works, at least for someone with zero experience in configuring GUP's. I work from a Head Office so to speak and I have ~2000 endpoint clients. We have about 100 remote sites each with their own subnet (192.168.X.0/24). I have created groups for every physical location with their own subnet and all clients are sorted into those groups. I would like to setup a GUP at each of these sites. I…
  • Adding disk space

    iug
    18 Apr 2014 | 11:12 am
    I need a solution Hi I would like to know if exist a special process to increase de disk space in a SMG v10.5.1 that was installed in VMware. The servers were installed with 90GB but we want to increase it to 120 GB. Only increasing the space in VMware and is going to work? Thanks.
  • Set Uninstall password for clients SEPM 12.1.4

    Hydra812
    18 Apr 2014 | 8:39 am
    I need a solution Hello I have the latest SEPM install 12.1.4. I cant for the life of me figure out where to set the uninstall password for clients. I have been banging my head against a wall for 2 days now. I look at older versions I have deployed on other clients servers and its clearly under client - policies - security. But theres no option in this version that I can clearly find. I have clicked on every menu - sub menu - option even went of far as clicking on the help for each section. I'm at a loss. Please help. 
  • In App and Device control I need to block something, but it does not like that path

    Bryan S
    18 Apr 2014 | 6:31 am
    I need a solution How should I list this so that it is blocked across the board?   C:\Windows\Temp\CC11A3.tmp>>Court_Notice_Jones_Day_Wa#4716.zip>>Court_Notice_Jones_Day_Washington.exe 1397830186
 
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    Symantec Connect - Storage and Clustering - Discussions

  • VVR Block Pending Status

    mscservice
    17 Apr 2014 | 8:06 pm
    I need a solution Hi, Professional I would like to get the answer and solution with this detail. My customer using VVR 3.3 on windows 2003 and all service all fine but there are lag of blocks change between primary and second but I'm new in this product and I have no idea to determine which is the main cuase of the issue, please suugest me. What can probaby occur with is system.   Thank you.
  • SFW Feature Support

    Marianne
    17 Apr 2014 | 5:31 am
    I need a solution I am desperately trying to find the Windows equivalent of this Unix/Linux feature matrix: https://sort.symantec.com/support/related_links/feature_support  What I have done thus far to find this info: Contacted some Connect friends privately Downloaded the Licensing Guide from PartnerNet (It contains the same Unix/Linux info as per above URL) Contacted our local Symantec SE Hopefully a friendy Product Manager will see this and respond! 1397826710
  • VCS ERROR V-16-1-11332 Invalid credentials, unable to create halogin session

    Mugur Stef
    17 Apr 2014 | 1:40 am
    I need a solution Running Veritas Cluster Server 6.1 on RHEL 6.4. Tried to run: /opt/VRTSvcs/bin/halogin oracle oracle VCS WARNING V-16-1-12032 Cannot create file: VCS ERROR V-16-1-11332 Invalid credentials, unable to create halogin session   The user oracle was already created in cluster with the respective "oracle" password.
  • GCO with two single node cluster pre-requisite and ip requirement

    Jomy
    16 Apr 2014 | 12:20 pm
    I need a solution GCO with two single node cluster pre-requisite and ip requirement we are planing to have GCO between primary and DR with VVR  which is more than 100 KM. All are windows platform.   1397819872
  • vcs

    tanislavm
    16 Apr 2014 | 10:09 am
    I need a solution Hi, Let`s say we have an 3 nodes(node a,node b,node c)vcs.When i perform an failover(maintenance reason) of an service group from node a,the best practice is to failover to the most resourceful node(the node that has the less cpu usage,and more memory).Right?Thus first i verify on node b and c the cpu load,so on.right?       To me the nodes within vcs should have the cpus load at most 30% or 40%,because if one node has problems(and the service group failover),the node who take over the service group,should to has enough cpus capability to absorb also…
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    Symantec Connect - Altiris IT Asset Management - Discussions

  • How can I assign a customized view to an asset

    JoBe - Co
    15 Apr 2014 | 4:53 am
    I need a solution Hi, In Asset Management I have created various "views" for different Configuration Items inside the edit/creating screen of an Configuration Item (CI). However when I switch from one CI to another CI the browser show's me the latest "view" I have used and then I need to select the appropriate "view" to reflect the fields of this CI. E.g. I have a view for computers with all the relevant information I need and when I want to edit a Cell Phone I have the view of the Computers instead of the Cell Phone view, I have attached two screenshot one of the computers and one the…
  • Accouting Information Not Available Anymore In Bulk Edit (v7.x)

    NicoPax
    11 Apr 2014 | 2:23 am
    I need a solution Refer to the previous article : https://www-secure.symantec.com/connect/forums/acc... Any idea for this functionnality ? Disappear "by design" ? Thanks
  • Barcode Solution Device Suggestions

    gtingen
    10 Apr 2014 | 6:55 am
    I need a solution My organization is currently using Motorola Symbol Integrated Handheld scanners for use with Altiris Barcode Solution.  The scanners we have are getting old and are up for replacement.  We have reviewed the list of Integrated devices on Symantec's list, but wanted to find out if anyone had any suggestions or feedback on any of the models listed.  We are using the scanners primarily for receiving and annual physical inventory, but may expand the use if we can get a scanner that performs a bit better than the model we are currently using.   Could you please…
  • software license report with Purchase order detail

    seabrig29
    9 Apr 2014 | 6:51 am
    I do not need a solution (just sharing information) I had be searching for a report for this information and found several posts that had requested a report that showed Software licenses and the total # of Purchases, or licenses with purchase information.  Sometimes your boss just wants the whole list. So I did two things. The first report is Total number of Licenses owned and the Name of the License.  The second report I simply modified a canned report "Software License's Purchased Quantity" to show all software purchases and the licneses. Please be careful because I have not taken…
  • How to get Last Execution date and Tie it to software product

    skhs
    31 Mar 2014 | 8:46 am
    I need a solution Hi I am working, to find out last execution date for a software porduct. I am not a sql expert but I have started the query but not retruning any results. If someone can help I will appreciate. thanks below is the query I have and I think its my joins possibly.        select distinct  vc.Guid as _ItemGuid, vc.Name as [Computer Name], vc.[OS Name] , sc.Name as [software], sp.Name as [Software Product] ,         CASE WHEN p.IsManaged = 1 THEN 'Managed'             WHEN p.IsManaged = 2 THEN 'Unmanaged'…
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    Symantec Connect - Symantec Management Platform (Notification Server) - Discussions

  • Fail sending test e-mail. Notification Server Settings.

    Olga Kachalova
    18 Apr 2014 | 4:06 am
    I need a solution Hi all, I try to send the test e-mail and appears an error "There was an error sending your message. Make sure you have entered a valid SMTP server and port." SMTP use SSL authentication. LOG: The SMTP server requires a secure connection or the client was not authenticated. The server response was: 5.7.1 Client was not authenticated.    at Altiris.NS.Utilities.MailStdScripting.SendSMTPSync(AltirisMailMessage mailMsg, Int32 tryCount) System.Net.Mail.SmtpException (System): The SMTP server requires a secure connection or the client was not authenticated.
  • Task Server not installing properly

    SonicGT
    17 Apr 2014 | 11:06 am
    I need a solution I have a server 2008R2 server that had NS installed on it as a test, but then removed.  So for the most part the server is new   I have since installed the altiris agent from our production environment on the server, working all fine and want to make the server a task server only.  No package, no DS, etc.   When It installs task server it adds the services it needs but will not create the website that is required for task.   I have attempted an uninstall and reinstall of IIS to make it as clean as I can, but still no luck.  Any ideas or…
  • Unable to Connect IT Analytics for ServiceDesk

    jpellet2
    16 Apr 2014 | 1:27 pm
    I need a solution I am completely at a loss. We have ITMS 7.5 HF4 installed and have IT Analytics installed and working fine for software and assets. However, no matter what we try, we can't get the connection to work for IT Analytics for ServiceDesk. Here's what we've done/tried: We are using a SQL account with sysadmin privileges and can log in to the SQL server. It also has dbo privs on the ProcessManager database. The database server is running both ProcessManager and the CMDB so all interaction is internal to itself The SQL server is running SQL 2012 on a Server 2008 R2 box We are…
  • Software Portal defaulting to Firefox

    phoward74
    16 Apr 2014 | 1:08 pm
    I need a solution I have the Software Portal available when you right click the Agent in a test group.  When you click on Software Portal, it defaults to opening in Firefox.  We need it to default open in IE.  I have looked everywhere and can't figure it out.  Does anyone have a suggestion or fix for this? 1397738473
  • Client server showing Unavailable on console after successful push

    Naslicer
    15 Apr 2014 | 11:31 am
    I need a solution The push from the console reports successfull but the heathy status shows offline and virus defination shows not available, when i log on to the client i cannot located any running service neither can i see symantect programme.  when i try to locally install using the setup from the client i get a pop up with errror message "another installation is in progress' am stuck please help how can i isntall symantec on this server   
 
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    Symantec Connect - Altiris Server Management Suite - Discussions

  • license in altiris

    Bls1987
    4 Apr 2014 | 10:44 pm
    I need a solution How to check the license information from Altiris Manager?
  • Error for create an image W7x64 with Deployment Solution 7.5

    Fonds du logement wallon
    26 Mar 2014 | 7:55 am
    I need a solution hello all, I have a big problem for to create an image Windows 7 X64 with Deployment Solution 7.5 on W2k8 R2. My job contains 2 tasks : 1) Reboot to Automation 2) Create image with GHOST without options advanced. The computer (W7x64) starts correctly on the pxe and arrives until  the window symantec. However, an error appear in the "Altiris Log Viewer" when the task "create image" starts. The error is the next : The Exception have occured in Client Imaging Task.     Exception has occured in File SMPPackage.cpp at Line No 222. Type of exception is…
  • Installing Monitor Agent on Altiris server results Error 50

    Pascal KOTTE
    4 Mar 2014 | 9:08 am
    I need a solution Whe try to install Monitor Agent on Altiris server results Error 50 "Already newer version installed..."; for sure a Monitor agent RMS alredy there for remote monitoring (agentless). Does this means we are not able to use Monitor solution to manage an Altiris server ???
  • low disk report

    happy_blaze
    3 Mar 2014 | 10:25 pm
    I need a solution I have assign one task which i can reported on daily base. I can create the report of low disk space of all clients. How to do it? 1394120245
  • memory utilization report

    happy_blaze
    3 Mar 2014 | 10:17 pm
    I need a solution I have assign one task which i can reported on daily base. I can create the report of memory utilization report for all server. How to do it? 1394462674
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    Symantec Connect - Backup Exec - Discussions

  • BE 12.5 do not certified Fujitsu Eternus LT S2 2.03 (Tape Library)

    nghitd@vn.fujitsu.com
    19 Apr 2014 | 1:00 am
    I need a solution Hi Community, I am facing this issue with Symantec Backup Exec 12.5, highly appreciated your help. Information system: -Windows Server 2008 R2 STD SP1 -Symantec Backup Exec version 12.5.2213 -Backup to tape HP Ultrium 5-SCSI Z64B to tape library: Fujitsu Eternus LT S2 2.03   After finish the installation, in Devices tab, it shows nothing in Robotic Libraries, instead of Fujitsu Eternus LT S2 2.03. I already checked Device Manager of server, it regconized Fujitsu Eternus Media Changer in the Media Changer Devices (as attached picture). Environment check of Symantec show…
  • Unable to create the disk storage

    jibranraopk
    18 Apr 2014 | 5:43 am
    I need a solution Hello All, I have Installed Symantec Backup Exec 2012 on Microsoft Windows 2008, now I want to configure WD Sentinel DX4000 Network Storage Server with Backup Exec I already provide all permissions to destination folder, but still facing above mentioned error. Please provide me solution.
  • Cannot install Remote agent ...

    Nicolas Nickisch
    18 Apr 2014 | 3:08 am
    I need a solution One of my Win7 Workstations fail to install the remote agent. It does not install by push-install from the BE Server (BE2010R3, all updates applied) and also it does not install after copying the files to a local folder on the Win7-machine The error message after the push-install is as follows ... Symantec Backup Exec Remote Agent (TM) 13 Installation Log 04-18-2014,11:56:36 : REINSTALL=ALL REINSTALLMODE=emus REBOOT=ReallySuppress PATCH=C:\BEW-526822dab18047e4934616e5810f0fe7\VxPushRA\RAWSx64\Updates\RAWSX645204RSP4.msp 04-18-2014,11:56:36 : Unable to reopen MSI package…
  • creating duplicate to tape with data domain

    dhabz
    18 Apr 2014 | 2:19 am
    I need a solution Hi We have recently purchased some data domain boxes but no proper thought has gone behind the design of backup exec environment and I've been handed the job after the decisions to buy have een made. Currently we have standalone backup exec servers (windows 2008 servers and BUE 2012) at all our remote sites which backup to local tape devices.  We will replace tape devices at all remote sites with a data domain box. Backups will be written to a CIFS share on the dd box and then replicated to a central dd box in our main site. We want to be able to write monthly full…
  • Using CLI to get which tapes jobs are backed up on to

    ajk52
    17 Apr 2014 | 9:28 am
    I need a solution Hi, Is it possible to use the CLI to list which tapes a backup job is currently back up to, and the date of the backup sets?  And vice-versa, to show what backup sets are currently stored on each tape - ie the same data you get in the "Backup Sets" tab from a media view in backup exec. I've looked all over, but can't find these details in the cli. I'm using backup exec 12 Thanks, Adam
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    Symantec Connect - Symantec System Recovery (formerly Backup Exec System Recovery) - Discussions

  • SEP ccSvcHst runs with SSR vProSvc during backup and stalls backup (2% in 12 hrs)

    Bill-F
    18 Apr 2014 | 1:41 pm
    I need a solution Dell Presicsion 330 Wndows 7 workstation, 3 HD,  with SSR 2011 (because of older CPU) and SEP 2013 client (unmanaged) installed. We have a long historyof successful SSR daily backups completing in < 1 hr. Yesterday ran SSR restore on C: Last night's scheduled backup started at midnight and was only at 1% after after 8 hrs.   Tack Manager showed ccSvcHst repeatedly running after short bursts of vProSvc action, with each process having almost equal very high I/O count. vProSvc logged 44 min of CPU time, ccSvcHst 30 min of CPU time, at point of aborting backup.
  • Clone a disk to an image and save on a usb 3tb drive

    Ian_harker
    17 Apr 2014 | 12:18 pm
    I need a solution Hi why is this so difficult yo find answers  what I am trying to do is as follows boot from disk to allow me to clone a computers entire hard drive to an image to be saved onto a usb 3Tb drive now the issues are ghost does not work with usb 3Tb drives , crashes the application due to I believe the formatting of the drive system recovery 2013 only seems to allow creating v2i image files of partitions not entire disk clone Anyone got any ideas why o why don't symantec just update ghost ?   hope someone has an answer, Been trawling the net for weeks, and my brain is…
  • Sectors / Source

    jtburnett
    17 Apr 2014 | 3:25 am
    I need a solution I read the KB artickle on 4K drives. I'm using a 4K drive as my DESTINATION, but I'm trying to use the drive (pic attached) as a source. I'm guessing I can't? (since the 4K destination drive doesn't show up in any of the console lists, it list's this drive (pic) as the destination)   I'm guessing this is a 512E, yes? NOT supported as a source, right?   Thank you Capture.JPG 1397840254
  • Backup Exec System Recovery 2010 Not Recognizing External HD

    websitehelper
    16 Apr 2014 | 7:56 am
    I need a solution I have a laptop with 2 internal hard drives (C: and D:).  C: crashed.  I have backups on both D: (the 2nd internal hard drive) and an extrnal hard drive (WD MyBook WS 010000 H1U).  I want to physicall move the hard drive from D: to C:, and restore from my external hard drive, but Backup Exec System Recovery 2010 is not recognizing the external hard drive.  I don't know how to install a driver for it or reference it through an IP or whatever...  It is connected via USB.  What do I do?  If I can only SEE the recovery files, I know what to do…
  • Bad Sectors?

    JohnK
    16 Apr 2014 | 7:54 am
    I need a solution On an SBS 2011 server running Symantec System Recovery 2013, I am seeing frequent errrors that read like the following:  Error E7C3000F: Device \\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy260 cannot read 8192 sectors starting at LBA 1994432816.  The starting LBA is never the same, and running CHKDSK /F on the drive does not seem to make a difference.   If there are as many bad sectors on the hard drive as these errors indicate, I think I'd see some other symptoms like application or OS crashes.  But this never happens.  So what does this error…
 
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    Symantec Connect - OpsCenter - Discussions

  • OpsCenter Analytics Reports to Distribution Mailing List

    VPATIL
    17 Apr 2014 | 4:25 pm
    I need a solution I have a customer with large number of reports going out every day to different groups. Over time, these reports have increased to big numbers, is there any way, I can map Report Name, Which email DL this report going/configured ?  I'm sure this information is stored in some table, easy to write a simple query. Thanks in Advance... :)
  • Occupancy Report for a Site

    luisvidal
    17 Apr 2014 | 1:36 pm
    I need a solution Hi All,   What report in OpsCenter can I run to give me the total occupancy for a specific site (NBU Domain). Something like size of the Full backups, and the size of the data currently on tapes (storage).   thanks.
  • OpsCenter drops connection to Masters

    luisvidal
    17 Apr 2014 | 1:32 pm
    I need a solution Hi All, Need suggestions on possible root causes: System: Windows 2008 R2 Standard running OpsCenter Analytics v7.5.0.7 Running on a VM with 8 vCPUs and 32GB of RAM   The CPUs are almost all the time at 100%, caused by the  dbsrv11.exe process. At least, once or twice a week, we log in and find that all Master Servers (14) are disconnected, prompting us to restart OpsCenter. Any suggestions?   thanks.
  • An error when defining new alert in OpsCenter Gui

    eomaber
    11 Apr 2014 | 3:06 am
    I need a solution Hi All, I'm trying to create a new alert from OpsCenter Gui, and I'm getting an error such as below at the last step of the process: An unknown exception has occured. To continue, click on any tab.   Thanks to help how to fix this. Thanks  
  • Changed .csv format after upgr. 7.1.0.3 -> 7.6.0.1

    Even
    10 Apr 2014 | 5:14 am
    I need a solution The format of the .csv output file-name is changed after upgrade. 7.6.0.1 : OpsCenter_All_Failed_Backups_19_03_2014_07_00_58_494_AM_61.csv 7.1.0.3 : OpsCenter_All_Failed_Backups_19_03_2014_07.csv How can I change it back to the "7.1.0.3-format" ?
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    Symantec Connect - Messaging Gateway - Discussions

  • Adding disk space

    iug
    18 Apr 2014 | 11:12 am
    I need a solution Hi I would like to know if exist a special process to increase de disk space in a SMG v10.5.1 that was installed in VMware. The servers were installed with 90GB but we want to increase it to 120 GB. Only increasing the space in VMware and is going to work? Thanks.
  • How to configure Dedicated SPAM Quarantine server

    Sajid Siddiqui
    18 Apr 2014 | 3:54 am
    I need a solution Hi, I have Messagaing Gateway with 2 inboun, 2 outbound, 1 control center as quarantine server Aplliances and 1 Virtual Control center. I need to migrate all the appliances to the latest one. I have migrate all the appliances but how to migrate Quaratine server appliance? My all Control center and Scanner version is 10.5.1 but my quarantine server is in 9.5 version. So i dont want to update Quaratoner control cener appliance. I want a procedure how to migrate 9.5 version quaratine server to a new quarantine server appliance without restoring backup. What would be major step…
  • Exchange 2013 support

    Ajit Jha
    16 Apr 2014 | 9:58 pm
    I need a solution Hi  We are using Messaging gateway virtual appliance 10.0.2-4 and want to updgarde our Exchange server to Exchange 2013. Please let me know if it is compitable. Also Domain functional level will be raised to windows server2008 R2, need to check the bright mail compatibility, current domain functional is windows server 2003 Share the compitability sheet for MEssaging Gateway 10.0.2-4.
  • Heart Bleed Open SSL

    valley_girl1919
    13 Apr 2014 | 3:08 pm
    I need a solution I have been reading tons about the big Open SSL vulnerability. From what I have read on the symantec site, this vulnerability did not affect the Symantec Web Gateway or Messaging gateway. So both those servers were not at risk and no action is needed by customers? I just want to make sure of this?   Thanks
  • Messaging Gateway Appliance 8380- 4 NIC Config Question

    RhysV
    11 Apr 2014 | 10:08 am
    I need a solution Hi all, I have a query from a customer on the best practice for configuring the 4 NICs on the 8380 Appliance. I have searched for a long time on all the internal and external resources but am failing to find specific instructions. Are they designed to be teamed? If so, how is this configured? Please excuse me if this is a silly question, I am a previous Sysadmin, new to Symantec Appliances. Many thanks in advance, RhysV
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    Symantec Connect - Cluster Server - Discussions

  • VCS ERROR V-16-1-11332 Invalid credentials, unable to create halogin session

    Mugur Stef
    17 Apr 2014 | 1:40 am
    I need a solution Running Veritas Cluster Server 6.1 on RHEL 6.4. Tried to run: /opt/VRTSvcs/bin/halogin oracle oracle VCS WARNING V-16-1-12032 Cannot create file: VCS ERROR V-16-1-11332 Invalid credentials, unable to create halogin session   The user oracle was already created in cluster with the respective "oracle" password.
  • vcs

    tanislavm
    16 Apr 2014 | 10:09 am
    I need a solution Hi, Let`s say we have an 3 nodes(node a,node b,node c)vcs.When i perform an failover(maintenance reason) of an service group from node a,the best practice is to failover to the most resourceful node(the node that has the less cpu usage,and more memory).Right?Thus first i verify on node b and c the cpu load,so on.right?       To me the nodes within vcs should have the cpus load at most 30% or 40%,because if one node has problems(and the service group failover),the node who take over the service group,should to has enough cpus capability to absorb also…
  • cvm

    tanislavm
    16 Apr 2014 | 2:26 am
    I need a solution hi, cvm offer support for raw devices(raw logical volume) and for cfs.rigt?if we have raw logical volume only,then we need to install cfs foundation as in the case that we use only cfs? raw logical volume option is better than cfs when there is a very large I/O.right?So when is better to chose cfs over raw logical volume?beside the case that the application not support raw logical volume. let`s say we have 2 nodes vcs with cfs on it(so parallel cluster),one instance(of the same DB) runs on node a and one instance(of the same DB) on node b.The 2 nodes share the same dg. If…
  • cluster

    tanislavm
    14 Apr 2014 | 10:07 pm
    I need a solution hi, i like to verify the following.there is an vcs distribution for solaris and an vcs distribution for linux.right?could i see vcs like an appication on top of OS?     thus could i setup an vcs cluster with one node run linux and the other node runs solaris? then if i create an dg on linux node with an cds disk,and logical volume on top,could i import this dg on solaris?         thanks a lot, marius       1397544518
  • How to intall hotfix for SFHA 5.1 SP1 on RHEL 6.x

    uvahpux
    13 Apr 2014 | 12:10 am
    I need a solution Dear Gents, I would like to know how to install patch and hotfix for SFHA 5.1 SP1 on RHEL 6.x servers. I have followed the steps provided from the REDME file but found following error. RP4  is succesfully installed. [root@esxi02 rhel6_x86_64]# ./installrp -require /tmp/CPI-5.1SP1RP4_P1.pl -nostart CPI ERROR V-9-20-1075 require file: /tmp/CPI-5.1SP1RP4_P1.pl not found   [root@esxi02 tmp]# ll CPI_5.1SP1RP4P1.pl -rwxr-xr-x. 1 root root 3440 Jan 16 14:58 CPI_5.1SP1RP4P1.pl   Symantec (recommended) Patch Date Size cpi-5.1SP1RP4HF1 2014-01-22 2.6 KB…
 
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    Symantec Connect - Control Compliance Suite - Discussions

  • Question about CCS PCU updates and UNIX Data Collectors

    JCarp
    26 Mar 2014 | 7:54 am
    I need a solution I have been looking at bringing our CCS 10.5.1 installation up to the current patch level.  I have a few questions that I need to resolve as part of my planning. I understand that each of the PCU files (current level 2013-3) are roll-ups or all the previous patches/updates.  The only prerequests that I see is that PCU_2011_3 needs to be installed before any of the newer PCUs.  Also that each PCU have requirements to perform Rapidfire updates for the UNIX data collectors.  May questions are:   1) How do you know what PCU/patch level you are…
  • MS Windows Patches (monthly) for CCS 10.5.1?

    JCarp
    20 Mar 2014 | 7:43 am
    I need a solution When will the (monthly) Patch definitions be uploaded to the CCS FTP site?  Since Microsoft rolls out their patches on a monthly basis (Patch Tuesday), is there an expected turnaround on having the CCS patch update definitions posted? (/products/symantec_control_compliance_suite/10.5.1/Updates/Reporting_Analytics/) Thanks  
  • Importing Checks into an Existing Standard

    abbas_qamar
    20 Mar 2014 | 4:27 am
    I need a solution We are running CCS 11.0 on a Windows Server 2008 R2 machine. The intent of my discussion is this :- I have a standard.  It has been determined that a couple 100 checks need to go into the standard.  Now, I could go in and start creating one check at a time and have them all in, which would be a long and arduous task.  But I would like to know if this task can be performed by having the checks put into an XML file and then importing them into the existing standard. Any help is appreciated.
  • Data Center Security Storage Survey

    Steve C Blair
    13 Mar 2014 | 3:50 am
    I do not need a solution (just sharing information) Hi all,   The DCS Data Store Security PM core team needs your help to gather some very detailed Data Center information as we work on refining future product features. We have built up a 20 question anonymous survey that we would appreciate your input regardless if you are a current customer or a prospect. The anonymous survey is on the what/how/when of securing workloads for storage platforms/applications in a Data Center which opened yesterday and close on 26 March 2014. Any SysAdmin/Security Admin should be able to complete…
  • Esm Deprecated

    o0rin0o
    11 Mar 2014 | 7:33 pm
    I need a solution Hi, We have upraded to V11 from V9. We still have some Assets from V9 upgraded to ESM V11. Recently, these asset type was change to ESM Agent (deprecated) from ESM Agent. May I know on how we can convert back these asset type to just ESM Agent? We also encounter issues in importing ESM agent (deprecated). Thank you. 0
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    Symantec Connect - Critical System Protection - Discussions

  • SCSP Client vs Server Editions?

    ktous
    15 Apr 2014 | 6:38 am
    I need a solution I've been trying to find an information as to if there is a difference between these two editions.  I have not been able to find any whitesheets or specs pertaining to these, just scsp in general.  I would assume that client edition is aimed at workstations and server is aimed at servers for protection, but would like to verify, and is there any negative effects to using server edition to protect workstations?  Would anyone be able to verify this? 1397585448
  • Unable to login to CSP

    Sankara
    11 Apr 2014 | 5:25 am
    I need a solution After installing CSP server and the console (6.0) on the same server,Tred to login using user name : sysadmin Password : Got the Verify Server Certificate panel  then after verified it There is no prompt to reset new password. If try to login with blank password  getting the below message "Login Failed. SDCSS could not log you on. Make sure your user name and password are correct, and that your System Administrator has given you permission to use this application." Please advice     Thanks. 1397483855
  • Can CSP be used to Audit Administrator changes

    Robertc65
    10 Apr 2014 | 10:36 am
    I need a solution Can CSP be used to audit activity performed by Windows Systems Admins? We are not looking to prevent this activity as it is authorized, we just want a simple way to track changes made to our servers such as software Installs, Stopping and starting services. Creating new local users. etc   Thanks Rob  
  • CSP Manager installation requirments

    Sankara
    10 Apr 2014 | 7:55 am
    I need a solution Hi, We are planning to install CSP 6.0 on the Vm server which is running in Windows 2008 R2 standard SP1  and the processor : Intel(R) Xenon(R) CPU E7-4830 @ 2.13GHz 2.13 GHz (4 processor) Is this processor is compatible? Because i read in CSP (SDCSSA_Platform_Feature_Matrix document) and it says CSP Manager supports only these two following processors ( AMD64, EM64T )   Please confirm..   Thanks in advance   1397484020
  • CSP and commandline arguments

    John Smithers
    10 Apr 2014 | 5:47 am
    I need a solution We're having aproblem atm whereby we're trying to get a service to run with CSP installed but 'programs that should not run' e.g., cmd.exe is being assigned to svc_nopriv_ps because we CSP is not accepting the arguments and thus not assigning cmd to svc_stdpriv_ps. Here is what is showing in the event viewer: cmd /c ""c:\pathtoservice\server.bat" "para1" "para2" -para3 "\\.\pipes\"   > "c:\pathtopservice\filetemp.tmp.tmp"" We've tried: cmd //c c:\pathtoservice\server.bat * cmd //c '"""c:\pathtoservice\server.bat" * The only thing that works is cmd //c * but clearly…
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    Symantec Connect - Data Loss Prevention (Vontu) - Discussions

  • Exact Data Match Exclusion for Known Items

    Jerry DeSanto
    17 Apr 2014 | 10:59 am
    I need a solution I know the Symantec DLP can idenify incidents from exact data matching for data in motion.  However, I do not know a way to  exclude incidents that match an EDM listing.   Specifially I have a list of 1000 numerical items that look like credit card numbers but should not trigger an incident with DLP. Has anyone found a way to do something like this?
  • DLP agent deployment by AD

    As_Rs toge
    15 Apr 2014 | 9:58 pm
    I need a solution Hey Guys, i am with a new question about DPL agent deployment. I want to deploy dlp agent by AD gpo. i have checked many article from google and even on symantec site, but unfortunetly i did not understand the all article's. i tried my best to deploy but no luck..  
  • Questions about using multiple Endpoint servers

    Bangker2
    15 Apr 2014 | 1:37 pm
    I need a solution Question 1:  I've seen how to add multiple endpoint servers using the agent install script.  Is there a way to add a new Endpoint server to existing DLP Agents?  For example, if we have one Endpoint server up now, and decide to add another one later, and want all of the agents to be able to use both Endpoint servers, how do I make that happen without reinstalling all of the agents?  Is there a registry key or something that can be edited?  Can the change be pushed from the Enforce console? Question 2: When we put multiple Endpoint servers in the…
  • dlp uninstallation

    rinkusingh118
    14 Apr 2014 | 9:55 pm
    I need a solution Dlp agent uninstallation without knowing the password of uninstallation?
  • Symantec DLP 12 incident not found

    mumair109917
    10 Apr 2014 | 10:59 pm
    I need a solution Hi All,   Environment: DLP Single tier 12.0 on RHEL 5.7 (Installed successfully) Agent: Windows 7 x64   I have installed DLP single tier fresh and created a detection policy which is successfully triggered on endpoint agent but the problem is I am not able to see any incident on Web Console of DLP Server. However I checked the in linux server “/tmp” mount point whenever I violate a rule I receive I file named like “jed******.tmp”   Please help me out. 
 
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    Symantec Connect - Endpoint Protection (AntiVirus) - Discussions

  • SEP 12.1.4 + Best GUP Configuration

    Nitrouz
    18 Apr 2014 | 11:14 pm
    I need a solution Hi, I know GUP is a regularly asked about topic so I appologise in advance for adding to it. However I feel the Symantec documentation just doesnt seem to clearly answer exactly how it works, at least for someone with zero experience in configuring GUP's. I work from a Head Office so to speak and I have ~2000 endpoint clients. We have about 100 remote sites each with their own subnet (192.168.X.0/24). I have created groups for every physical location with their own subnet and all clients are sorted into those groups. I would like to setup a GUP at each of these sites. I…
  • In App and Device control I need to block something, but it does not like that path

    Bryan S
    18 Apr 2014 | 6:31 am
    I need a solution How should I list this so that it is blocked across the board?   C:\Windows\Temp\CC11A3.tmp>>Court_Notice_Jones_Day_Wa#4716.zip>>Court_Notice_Jones_Day_Washington.exe 1397830186
  • SEPM is Choking my Network Bandwith

    zubeb
    18 Apr 2014 | 3:40 am
    I need a solution Hello: Recently, I noticed that two of my satellite sites that are connected to my LAN over an old, 10 meg network, had very slow performance.  The old network had been more than sufficient up to this time.  I saw on the router that there was a lot of network activity, even in the early morning, when no one was around.  So, I unplugged the network cable from the server running SEPM and the problem vanished.  I plugged it back in and it came right back.  I then went and shut down the SEPM service and the problem vanished again.  Can someone…
  • SEP SSL communication port

    Sankara
    18 Apr 2014 | 2:17 am
    I do not need a solution (just sharing information) Hi Team,   This is to bring it to your notice that the below 2 tech article need some attention. Because the first article says the default port is 443 whereas the second article says 433..please clarify..   1. Enabling SSL communications between a Symantec Endpoint Protection Manager and its clients http://www.symantec.com/docs/TECH162326   2. Configuring SSL between Symantec Endpoint Protection Manager and the clients http://www.symantec.com/docs/HOWTO81056     Regards, Sankara subramanian  
  • SEPM ( Advance Trouble-shooting logs)

    Outrageous
    17 Apr 2014 | 10:37 pm
    I need a solution Hello all, I hope you are doing great. I want to know about the logs which we can use to troubleshooot the various issues that we face on the SEPM Server and clients. following are the major concerning areas:   1. Live update download issues on SEPM 2.Liveupdate content distribution issues with clients 2. Replication issues 3. Component malfunction issues on clients 4. SEPM not showing the correct information etc etc   I want to know where are diffrent log files are residing on SEPM server which we can use to trobleshoot issues. Are the primarily located in the…
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    Symantec Connect - Enterprise Security Manager - Discussions

  • copier la configuration du serveur manager vers un autre serveur

    karaguer
    8 Apr 2014 | 1:57 am
    I need a solution bonjour à tous je suis administrateur de securité de mon entreprise dans laquelle j'utilise l'anti-virus Symantec Endpoint Protection version 12.1 maintenant je commence à avoir des soucis avec mon serveur. je voudrais donc changer de serveur de securité et pouvoir copier la configuration actuel vers le nouveau serveur et/ou la base de données vers le nouveau serveur. j'ai environ 100 ordinateurs connecté à mon serveur et qui sont gerés par mon serveur. le problème c'est que je ne connais pas la méthode de copie du serveur Endpoint Manager vers un nouvaeur…
  • Need help diagnosing ESM entry in esmmodd.err file

    elgee
    31 Mar 2014 | 7:32 am
    I need a solution Hi, I am totally new to the forum, so first of all......hello everyone :) I have been installing the ESM agent on numerous Solaris devices and all have been fine apart from two of them. Although it appears that they can communicate ok with the manager, neither device has any alerts being reported back to the ESM console.  I have scoured the web for info on this error but can find absolutely nothing. Not even the slightest hint, so am hoping someone here may be able to shed some light on it for me. The error is a single entry ~(shown below) in the esmmodd.err file: sh:…
  • Server Replication issue

    Filip_S
    28 Mar 2014 | 1:15 am
    I need a solution I'm trying to replicate data between two server, I already added few replication partners to my main server all with SQL DB . Now I'm trying to connect another one that has embeeded DB and has already connected clients to it. When I try to connect it to my main server I receive an msg that the db will be overwritten. I wanted to know if there is some way that I can connect this server to my main one but the DB not to be affected?      1395999772
  • apple iphone charging via usb without monting iphones internal storage

    pasindua
    23 Mar 2014 | 9:10 pm
    I need a solution dear all, i looking for solution for charge apple iphone via apple usb cable without monting iphone internal storage in to pc... 'cause here users not allowd to use usb storage, these blocked by windows group policies.... i require solution, best ideas to solve this....   best regards,   pasindu
  • Data Center Security Survey

    Steve C Blair
    13 Mar 2014 | 3:57 am
    I need a solution Hi all,   The DCS Data Store Security PM core team needs your help to gather some very detailed Data Center information as we work on refining future product features. We have built up a 20 question anonymous survey that we would appreciate your input regardless if you are a current customer or a prospect. The anonymous survey is on the what/how/when of securing workloads for storage platforms/applications in a Data Center which opened yesterday and close on 26 March 2014. Any SysAdmin/Security Admin should be able to complete this as we are working to…
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    Symantec Connect - Enterprise Vault - Discussions

  • EV9 - Index locations out of space

    NaturesRevenge
    18 Apr 2014 | 1:25 pm
    I need a solution I am learning that Enterprise Vault v9 isn't particularly fond of running out of storage at the index locations. I'm also discovering that "OPEN" and "CLOSED" index locations do not operate with the traditional interpretations of those basic words. The administrator's guide states: "If you are running out of disk space for indexes, you can create new index locations for the Indexing service to use to store its indexes. You can add more locations if needed. When you add a new location, the Indexing service may choose to use it when creating indexes for a new…
  • Enterprise Vault Services stopping every morning

    Hasan Exchanger
    18 Apr 2014 | 9:41 am
    I need a solution For the past 2-3 days, EV services are stopping and i need to start them every morning. All i am getting in event log is Event ID 6578.    Event Type:    Error Event Source:    Enterprise Vault  Event Category:    Storage Online  Event ID:    6578 Date:        4/18/2014 Time:        9:03:53 AM User:        N/A Computer:    RCLTEVS02 Description: Abnormal error occurred    Object:…
  • Provisioning Task scheduling

    pjglick
    18 Apr 2014 | 8:22 am
    I need a solution From within the console, the scheduling on the provisioning task only gives the option for scheduling the task to run at the top of the hour.  Does anyone know if there is supported way of adjusting that to the bottom of the hour?   Thanks Paul
  • EV OWA : Items can't be opened from external

    LBI
    18 Apr 2014 | 7:48 am
    I need a solution Hello, We just enabled OWA from external connections. Everything is working fine with OWA from internal connections (Icons, contextual menus, items retrieve, etc). But from "outside", archived items can not be opened. And icons are not showing. Configuration: EV version : 10.0.4 (one server) EV server OS : Windows Server 2008 R2 Exchange version : 2010 Exchange server OS : Windows Server 2012 I followed all the troubleshooting docs I could find but I can't find what is missing. We use Exchange as a proxy, so I added EnterpriseVault_ExternalIPAddresses value for our reverse…
  • Unable to Connect to EXDM22 from EV Server

    Hasan Exchanger
    17 Apr 2014 | 11:13 am
    I need a solution When trying to add MBX server on EV, I am getting Unable to connect to EXDM22. Check that the computer is available on the network.  I can ping the server and its FQDN is also resolving, able to ping its hostname and IP. But when i access its share from RUN \\exdm22, it says "No Network provider accepted the given network path"   Same is happening from EXDM22 side, i can ping, but i cannot access share of my EV server. Both servers can access share of other servers, but not of each others. 
 
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    Symantec Connect - General Symantec - Discussions

  • Symantec Vendor Merchandise

    Powershell_Guru
    11 Apr 2014 | 11:02 am
    I need a solution Hello everyone,     This might sound crazy but I haven't been able to find an answer elsewhere.   As an administrator, I receive merchandise all the time from different vendors like Fluke, SourceFire, etc...   Unfortunately, my main role is as an Altiris Engineer/Administrator and I don't even have a Symantec coffee cup!   I live in Altiris at least 60 hours a week and have no swag to show for it!   Can someone point me in the right direction?      Thanks!
  • PowerShell from wisescript

    OgeccuT 2
    10 Apr 2014 | 5:38 pm
    I need a solution If i need to execute a powershell from wisescript.  Do i need to create execute program and point to a powershell script? Or there is more to it? Thanks for the help.
  • Ghost Console and Hyper V

    paradoxgrowth
    10 Apr 2014 | 7:53 am
    I need a solution I am trying to employ ghost console on a vm within the hyperv environment. I created a vm and installed w7 and ghost console. I has been a long time since I set up console but I swear it would find computers on the network within the network folder. There is nothing!! I even added my domain (it saw that) but there was still nothing showing up. I saw the artcle below, and as a result I gave the vm a legacy NIC. Still nothing. Is it a hyperv problem or am I missing a step. Thanks for your help!!   http://www.symantec.com/business/support/index?pag...   Host computer:…
  • Need to know if Symantec Protection Engine supports the single file size over 2 GB

    DerekChen
    7 Apr 2014 | 1:19 pm
    I need a solution Hi, Recently I got a request about finding an antimalware product on the server side that can scan the single file size (not container file such as zip, tar, and etc.) over 2 GB, however I did not find any clear clues to point out this kind of product acorss the market so far. I'd appreciate if your support team has any ideas regarding my question. Thanks. Derek    
  • NetApp On-tap compatibility with EV 10.0.3

    DanKnappett
    13 Mar 2014 | 4:00 am
    I need a solution Does anyone know if Enterprise Vault 10.0.3 is compatible/supported on the new release of NetApp On tap to 8.1.4P1  - this is a new Service pack for NetApp On-tap 1394711387
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    Symantec Connect - Ghost Solution Suite - Discussions

  • Ghost Solution Suite won't install

    RVH
    16 Apr 2014 | 12:33 pm
    I need a solution standard Win7/64-bit gives this error on install.  How do I fix it?     Also, why the heck is all the Ghost stuff under "Endpoint Management" and not "Backup"????
  • client will not go to virtual partition, with pxe it works

    andyman
    16 Apr 2014 | 2:39 am
    I need a solution Hello,   I'm using winPE 3.0 for imaging my clients, which is working ok. For imaging some new laptops with a intel ethernet connection I217-V networkadapter, i implemented the drivers into the boot.wim. When i create an image from the laptop with a pxe-network boot, the image is created without a problem. When i want to create an image from the ghostconsole and a managed ghostclient on the same laptop, the laptop won't go to the virtual partition. I'm getting the following message: drivers could not be found in the preOS for the following devices: Manufacturer:…
  • Symantec Ghost Solution Suite - Windows 8.1 Compatible?

    lloyd6770
    14 Apr 2014 | 2:07 pm
    I need a solution I am wondering if the Symantec Ghost Solution Suite is compatible with Windows 8.1 Pro or not. Symantec Ghost "Server" and Console Windows 8 Pro/Enterprise Symantec Ghost Console Client 64/32-bit Windows OS including Windows 7 Ultimate/Professional/Enterprise  Symantec Ghost Imaging Tools Windows 8 Pro/Enterprise That is what I found on the system requirements for the Ghost Solution Suite.  Is this information up to date?  And if so, what does it mean for Windows 8.1? 
  • Creating Automated Ghost Disk

    smadison81
    10 Apr 2014 | 1:21 pm
    I need a solution Hello Everyone,   I've been racking my brain all day trying to figure out why a certain command line will not work for ghost.   What I'mempting to create is a WINPE 4.0 disk which will have a batch file that allows little to no interaction past a double click to re-image a users computer.  Here's what i have so far: @echo off SET /P AREYOUSURE=Are you SURE that you want to RESET This PC?                                    Type YES to proceed, otherwise press Enter. IF NOT…
  • Can't connect to Ghost server to create a new image.

    Zounglas
    9 Apr 2014 | 11:31 am
    I need a solution I just received a few new DELL Latitude E7440 Laptops, and I am trying to create an image for them. I tried adding the drivers that I downloaded from DELL to the WinPE template, but it did not work. I have downloaded every imaginable driver and added it to the WinPE template, but still no luck. The drivers that come with the laptop are: Intel I2xx/825xx 10/100/1000 Ethernet Network Drivers. What can I do to make my laptop connect to my server?    
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    Symantec Connect - Helpdesk Solution - Discussions

  • Closing all helpdesk solution tickets

    Justin Dybedahl
    8 Apr 2014 | 8:40 am
    I need a solution Does anyone know if there is a way to close all tickets regardless of status? I'd like to close these so that I can migrate them over to servicedesk. 0
  • SQL Stored Procedure to Convert SQL Table Into HTML

    gasongo
    17 Mar 2014 | 1:00 pm
    I need a solution Hello, Could any body help?   I am trying to use Ian's Stored procedure to convert SQL Table into HTML but I am getting Msg 102, Level 15, State 1, Line 5 Incorrect syntax near 'style="font:8pt" class="AltListBorder" cellpadding="2" cellspacing="1"' Thanks    
  • i need to retrieve ticket info from web service

    karthi_kumar_b
    17 Feb 2014 | 5:39 am
    I need a solution HI i need to retrieve incident info from webservice .i need to pass sql query to webservice and retrieve details . kindly provide details that where i need to configure for web service to pass sql query.
  • Report Writer

    mercy_chicago
    4 Dec 2013 | 2:24 pm
    I need a solution I have this report and the data that feeds it comes from this query at the bottom of the page. I want a report to prompt the user at run time with a date picker that will select the records based on how this field "CONVERT(VARCHAR(64),rp.ProcessStarted,101)"  matches the date selected in the date picker.  Currently my query is hardcoded with a date.   SELECT  rp.ReportProcessID AS [Ticket Number],         u.LastName + ', ' + u.FirstName AS [Contact],…
  • Calculating Time Assigned to Queue

    CygnusX-1
    19 Nov 2013 | 1:45 pm
    I need a solution I would like to calculate how long Incidents on average stay assigned to a queue so we can track team efficiency.  I can easily write a SQL query to pull the Incident number, Modified time and Version number, I just need to add a column that looks for the same Incident number and the next Version number and pulls the Modified time for that entry.  Then once I have the time of initiall assignment and time next modified I can calculate the average. Here is what I think I need (I have the first 3): Incident Number Workitem Modified On Workitem Version Workitem…
 
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    Symantec Connect - Email Security.cloud - Discussions

  • Viewing messagelabs logs?

    SDSSEO
    15 Apr 2014 | 5:22 am
    I need a solution Hi there everyone,    Please forgive my ignorance and lack of knowlege in this area. We were recently domain blacklisted due to an email marketing campaign run by an ad agency and it has been left to me to do the post mortem and report as to what happened. Fortunately we were taken off the blacklist after appeal, however, we want to ensure that there are no residual after effects. One of the things i had asked our tech support company (who manage email servers etc) to do, was to search the server logs on our returned/non deliverable mails for certain strings like…
  • Postfix won't receive mail from Messagelabs.com [SOLVED]

    Floyd-ATC
    8 Apr 2014 | 4:58 am
    I do not need a solution (just sharing information) Over the past two weeks we have had reports from several companies that they can't deliver email to our employees or that delivery gets delayed. The common denominator seems to be that their email gets relayed through messagelabs.com and our Postfix MTA servers keep logging messages indicating that connections from that domain keep getting closed by the remote peer. (We've enabled debugging for their subnets)   Apr 8 13:21:11 dmz-spamwall-01 postfix/smtpd[7610]: connect from mail1.bemta3.messagelabs.com[195.245.230.171] Apr 8 13:21:11…
  • Ips constantly in Symantech blacklist

    racostaGP
    20 Mar 2014 | 12:42 pm
    I need a solution Hi, I´d like to know why my requests to remove our ips from symantech blacklists are not being accept. I'm sending down the ips that are listed continuously and are not being removed after requests. I need to know what to do and then proceed to not occur more IPs listed. I hope you can help me soon as possible.   Thanks.
  • How to apply Email filtering on a specific domain Id ?

    Sharad kandwal
    23 Feb 2014 | 9:52 pm
    I need a solution Hi, Email filtering through Symantec is allowing us to restrict all unwanted stuff for all domain Id's but we need to block it for specific domain Id. It would be great if we can restrice all news letters and advertizements etc for a specif domain Id only.   Thanks in Advance !!  
  • problem with configuring Secure Email on mobile Device

    Constantine
    21 Feb 2014 | 2:54 am
    I need a solution hi, month ago i registered on Symantec APP Center...  and i wanted to test "Secure Email" on my mobile device... on APP Center i didnot configure Integration with AD... i just created local account in web portal.. and also installed Secure Email on my mobile device (Android v4.2.2)...   ive got problem with configuring this application: during the configuration i receive an error on my smartphone: Connection to https://localhost refused Exception performing request Activesync version check returned negative. but still trying for 12.1   need help
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    Symantec Connect - NetBackup - Discussions

  • Flash Backups failing with error :13

    Raaavan
    19 Apr 2014 | 2:18 am
    I need a solution Policy details Policy Name:       ADHOC_BCP_VLAPP02_FLASH_28032014   Policy Type:         FlashBackup-Windows   Active:              yes   Effective date:      04/16/2014 14:26:15   File Restore Raw:    yes   Mult. Data Streams:  no   Client Encrypt:      no   Checkpoint:          no  …
  • NetBackup 7.1 restore questions

    wyrdo
    18 Apr 2014 | 1:09 pm
    I need a solution I have slogged through something like 4000 pages of documentation and i believe i am more confused than when i started. I have Netbackup server on a SPARC with solaris 10 it serves as my media server and backup server. I have a client running windows 2008R2 I have a completed backup taken 4/12 and another from about a week before that. I need to restore a folder from the backup taken from the client on Sunday Night (4/12) to the client without overwriting. I have verified that the 4/12 backup is successful and that the folder i need to restore is IN the backup policy. I will…
  • Old backups not being deleted/expired per policy

    kp-
    18 Apr 2014 | 12:48 pm
    I need a solution Windows Server 2008 R2 Standard SP1. x64 Master and media server on single server Netbackup 7.5.0.7 Local disk, basic disk for storage   My retention policy was 1 week, its now set to 2 and 3 weeks depending on the policy. I noticed the other day that I'm running out of disk space...   Looking at the backups in the folders (D:\BACKUPS - each policy has a subfolder in this folder.)  I see an img and info file for each backup.. Some of these backups at this point are a month old. I want these deleted to make space for more backups. Why are these old backups…
  • no output via bpimagelist

    manish331
    18 Apr 2014 | 8:46 am
    I need a solution Hi,   when i run bpimagelist command on my window master server. getting below error.   E:\Veritas\NetBackup\bin\admincmd>bpimagelist.exe -l Error occurred during initialization, check master configuration file
  • What is the use of database agent?

    Shailesh_raj72
    18 Apr 2014 | 8:45 am
    I need a solution Hi, What is the use of database agent in Netbackup? is any licenses or extra sw needed to configure database agent?      
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    Symantec Connect - NetBackup PureDisk - Discussions

  • PureDisk Login Error

    AnyKey
    15 Apr 2014 | 7:56 pm
    I need a solution Hi, We are not able to login to PureDisk. We get the following error message at the login screen   ; nested exception is: javax.net.ssl.SSLException: vrts.vss.sdk.at.exception.VRTSAtException: Operation Failed    This was after renewing an expired account but the account doesn't say it is expired anymore as you can see here   I thought this may have been a certificate issue but i imported the broker certificate into cacerts but still didn't work. Does anyone know how to solve this issue? Thanks  
  • NBU Puredisk

    R Prasad
    10 Apr 2014 | 11:58 pm
    I need a solution How to configure puredisk pls provide steps on windows servers
  • Error 25 or Error 6 on rman Backup

    Stevaz
    9 Apr 2014 | 1:16 am
    I need a solution Hi, i've three enviroment have rman backup on oracle DB, one of this have that error a lot? What problem? network?
  • How to restore MSDP master/media server after disaster

    Technic_rus
    8 Apr 2014 | 7:44 am
    I need a solution Hello, This is my first post.    We have two NetBackup 7.0.1 servers. Both W2008R2 ent. Both VMs. We use MSDP feature. Both servers have 10Tb drives to hold images.   Catalog backup jobs are configured. Key file is copied over the network to another DC. Catalog restore process is clear for me.   The question is: Are there any additional steps to restore CRDB? 10Tb drives? Could you please provide best practice/manual?   Thank you in advance.
  • Exchange 2010 DAG Backup slow

    Tracy Fry
    26 Mar 2014 | 4:21 am
    I need a solution Hi All, This has been discussed on this forum before and i have read the posts, i would just like to ask the forum for their opinion on what is happening in our environment. I am currently testing backing up Exchange 2010 DAG backups and it takes 25 minutes to backup 5 GB - there is a lag between snapshot creation and backup data being written. on checking Veritas\NetBackup\online_util\fi_cntl - for 12 mailbox databases totaling 5GB, over 600 metadata files are being created - as i understand it, these metadatafiles are created to correspond to every log file that is in…
 
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    Symantec Connect - Network Access Control - Discussions

  • Unable to activate blacklist mode!

    ESAIE
    24 Mar 2014 | 2:01 pm
    I need a solution Hi Guys, I have a SEPM server running on windows 2012 standard server edition, i have added the following : scm.systemlockdown.blacklist.enabled=1 to the conf.properties file but still the blacklist mode doesn't appear.   Please i need your help to make it appear. Thanks in advance!     
  • Replacement for Network Access Control;

    Shwin23
    18 Mar 2014 | 4:52 am
    I need a solution Hi, Since Network Access Control is an End of life product; What is the replacement solution in this? One of my client is asking for 300 Symantec Endpoint Protection Licenses and NAC as an add-on; Please advise; Attached EOL information of NAC; Network Access Control EOL FAQ.pdf
  • Enforcer Machine show Offline status

    SirichaiKirdsomchue
    9 Mar 2014 | 7:27 pm
    I need a solution Dear All, I'm integrated the SEPM with SNAC and work normally but yesterday the SEPM has sent notification to me on below: Message from:    Server name: (SEPM)    Server IP: (xxx.xxx.xxx.xxx)    Administrator Email: admin@domain.com    Company Name: Example Company     Enforcer machine NewSymLan01 from group NewSymLan is offline. Offline status reported on Mar 8, 2014 12:12:24 AM. Enforcer machine NewSymLan02 from group NewSymLan is offline. Offline status reported on Mar 8, 2014 12:12:24 AM.  I want to know what is…
  • snac client failed to install over the wan.

    ESAIE
    6 Mar 2014 | 2:25 pm
    I need a solution Hi Guys! Please i need your help, i have been trying to install the snac client via remote push over the wan but it fails without any error message. Thanks! 1395221383
  • enforcer 6100+WLC,wireless AP,The password has expired after the landing

    Neol
    3 Mar 2014 | 6:28 pm
    I need a solution My environment: Cisco WLC+enforcer 6100+windows Server 2003 IAS Now, the Windows domain users to connect SSID to normal connection, single sign on. There is a problem, if the user domain password has expired, computer connected to the SSID, what will happen? Is that not connected or pop-up login window?
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    Symantec Connect - pcAnywhere - Discussions

  • pcAnywhere Host is able to move Remote Mouse

    Drew_Miller
    17 Apr 2014 | 8:19 am
    I need a solution I'd like to see if someone has input with this before I open a case with Symantec Support about it. We are also transitioning from an older VNC application to pcAnywhere 12.6.8209, which is deployed as a plug-in to our SMP ITMS. When a pcAnywhere session is the active window and the Host is moving the mouse and the Host stops moving the mouse, the Remote mouse pointer will be where the Host stopped their mouse. At times the mouse will actually move at the same time. Has anyone heard of or seen this before? Thanks for any input that anyone has.
  • Get Status of PCA Connection

    martinx1
    14 Apr 2014 | 7:12 am
    I need a solution Hi, i start up a PCA Connection through a software written by myself. I start up PCA as Prozess through                     myProcess1.StartInfo.FileName = sAWREM                     myProcess1.StartInfo.WorkingDirectory = sPfad                     myProcess1.StartInfo.Arguments = sFilename + "…
  • Ordered pcAnywhere 12.5 got 12.55 trouble.

    ppyoung
    8 Apr 2014 | 10:51 am
    I need a solution Hello folks, finally got my daily machine on Win7 64bit. pcAnywhere 11.5 wouldn't work so I ordered 12.5. Got that package and was excited. Loaded the software and it was 12.55. Ouch! It won't work with any prior version. I spent $200. I need 12.5. What do I do, I really don't want to spend any more. I've got 10 clients to support that have 11.5 loaded and I can't get to them.
  • Cannot connect to Class C network addresses in a Class A network

    STHN
    8 Apr 2014 | 4:25 am
    I need a solution Hello, there is a known issue with pcAnywhere that broadcast addresses cannot be used. How to disable the network browse functionality when trying to connect to a Host whose IP addres ends with .255 http://www.symantec.com/business/support/index?page=content&id=TECH195852 However today I saw the same behaviour for a network ID address. Let's say one uses 10.0.0.0 addresses and a 255.255.248.0 subnet mask. So there is a range 10.49.88.1 - 10.49.95.254 with 10.49.88.0 as network address and 10.49.95.255 as broadcast address. One client has got the address 10.49.90.0 from…
  • What files will I need to copy a HOST from one computer to another

    batchMaker
    31 Mar 2014 | 3:43 pm
    I need a solution Hello, I am installing PCA on hundreds of computers, and I am trying to save time by copying a pre-configured host to each computer using a batch script.  But what files do I need to copy over?  I am aware of the path C:\ProgramData\Symantec\pcAnywhere\Hosts.  I tried copying the host.BHF that I created, however that does not seem to take the config with it i.e. username/password and checkbox for "start with windows"...etc.  What are the key files to copy over, and is there another location other than above?     
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    Symantec Connect - Replication Exec - Discussions

  • Export Exchange EDB to PST

    graceponting
    13 Apr 2014 | 11:06 pm
    I do not need a solution (just sharing information) Now due to existence of PDS Exchange EDB to PST export utility it becomes simple and convenient for users to recover corrupt Exchange server and Export Exchange EDB to PST. This is a master application for quick and smooth conversion of EDB to PST Outlook. Users can obtain this EDB to PST recovery software for the recovery Exchange EDB of all versions and nicely convert EDB to PST file. Advance EDB export utility access EDB file and view whole emails, contacts, calendars, tasks, notes and other existing data in PST format by converting EDB…
  • How to remove the pair from a Job: causing SRT304E Client interface initialization failed

    sandip.bhoi
    30 Sep 2013 | 12:09 pm
    I need a solution Due to newtwork activity YYYYYY7YYYYYYY02 server is taken out and I want to remove it from replication. XXXX0217XXXX03 is master (source) and YYYYYY7YYYYYYY02 is target server. But I am not able to launch neither srtool.exe itself nor srconsole.exe and getting following error. SRT304E Client interface initialization failed, RXRESULT_RMSError (piErrorNotInitialized) SHR255I Internal error: Platform Independence is not initialized.     SRT304E Client interface initialization failed, RXRESULT_RMSError (piErrorNotInitialized) Event Type:    Error Event…
  • Replication exce console error

    tc82
    27 Sep 2013 | 1:31 pm
    I need a solution Hello, I need assistance to resolve my issue, if anyone had experienced this issue. Am not able to open the veritas replication exec. When am trying to open it says   The console could not connect to the replication master server.there was unknow error connecting to the RMS.   And we try to open the srtool I see the message: SRT304E Client interface initialization failed, RXRESULT_RMSError (piErrorNotIni tialized) SHR255I Internal error: Platform Independence is not initialized.   C:\Program Files\VERITAS\Storage Replicator>     The application…
  • How to recover OST file with all mailbox items?

    struteathemsa
    26 Mar 2013 | 2:07 am
    I need a solution Hello guys, please suggest me the best OST File Recovery tool which doesn’t need any further installation to recover my OST file and convert them into PST file format. I am in trouble as my OST file corrupted with dangerous virus attack.
  • Problem related to Symantec Ghost Suite v2.5

    project_sem8
    31 Jan 2013 | 2:01 am
    I need a solution We recently got our hands on Symantec Ghost Suite v2.5   Our client system has multiple partitions on the hard drive with each having an OS installed. We tried creating a snapsot of windows XP sp2 of the client and got an error as follows : Details for : To virtual partition failed Failed to update unattend.xml file   We were hoping you could help us. Thank you.      
 
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    Symantec Connect - Symantec Security Information Manager - Discussions

  • Linux server(DMZ) needs to send Syslog to SSIM Collector

    jonper
    15 Apr 2014 | 12:35 am
    I need a solution Hi , Expert advised required. Is it recommended to allow a Linux server to send syslog to SSIM collector? The linux server is in a DMZ.  Syslog uses UDP. Is it secure?
  • Reduced Incidents & Incident Event Count (Forti OS 5.0)

    Tanmay B.
    11 Apr 2014 | 4:05 am
    I do not need a solution (just sharing information) Hi Guys, Recently the firewalls at our organisation were upgraded from fortiOS 4.0 to fortiOS 5.0 Since then we have observed reduced incident count and reduced event count for every incident which is generated from firewall logs. Has anyone else observed this? Thanks & Regards, TanmayB.
  • Unable to Get Events on SSIM Manager (4.7) from Agent

    Y@Du
    7 Apr 2014 | 2:39 am
    I need a solution I have restarted the services through Windows Batch file in Agent, But still Events are not coming on SSIM, and when i checked MSvista Logs in Agent, These are:----------   NFO    2014-04-07 14:46:42,152    Collectors.3301    com.symantec.management.util.TimerThread    Product version: 4.4 INFO    2014-04-07 14:46:42,152    Collectors.3301    com.symantec.management.util.TimerThread    Software feature ID: 33010101 INFO    2014-04-07…
  • Question about Norton Popup "Get your Norton Toolbar back!"?

    Jeanne123
    4 Apr 2014 | 6:03 am
    I need a solution Operating system is Windows Vista.  (I know, poor me!) Yesterday I started getting a popup message that states:  "Changes in the latest version of Googl Chrome require re-installing the Norton Toolbar from the Chrome Web Store.  Click "Install Now" to get your full web protection back in your browser." QUESTION:  Since I don't recall having the Norton Toolbar displayed and the popup looks strange, I am concerned about clicking on it, even to close it.  Is this a legitimate message from Symantec?  It's taking up about 1/4 of my screen and is…
  • Difference between Root Server in IP watchlist and Destination Server in IP watchlist in SSIM

    Y@Du
    30 Mar 2014 | 11:51 pm
    I need a solution I am little bit confused between Root Server in IP watchlist  and Destination Server in IP watchlist incidents in SSIM, Could any one elobrate it??
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    Symantec Connect - Management Solutions (CommandCentral, SORT, VOM, VOM Advanced) - Discussions

  • When will VOM support IOPS performance data collection for IBM DS8000 storage array?

    xhawk
    8 Apr 2014 | 2:08 am
    I need a solution I tried to use vom to monitor IOPS of selected hosts for IBM DS8000 storage arrays, but failed. There are ONLY 2 kind of graphs: 1) Average Read/Write Latency for Host; 2) Bytes Read/Written for Host; I then checked with The 《VOM addons users guide v6.0》page108, whcih says: The IOPS graph is displayed only for EMC Symmetrix, EMC CLARiiON, EMC VNX (Block), NetApp and IBM XIV arrays. NO DS8000 ! which is the primary disk array type for one of our major telecom customer. I heard CCS supports IOPS monitoring for DS8000, I would like to know When…
  • VOM VBS access permission

    mokkan
    28 Feb 2014 | 8:04 am
    I need a solution Hello,   We are running VOM 5 and created few VBSes. We want to give admin priveleges to few userIDs. Can we do it? How can we do? Any steps?   Thanks in advance.     1396865456
  • When adding host: Error V-383-50513-5753 Could not push credential to managed host

    xhawk
    27 Feb 2014 | 1:45 am
    I need a solution I'm trying to add a SLES10.1 host, but failed. The port 5634 is opened bi-directional between VOM server and the host. VRTSmh package is installed on both sides. The logs are bellow: Add Host Log ------------ Started [02/27/2014 17:23:42] [02/27/2014 17:23:42] type rh MV-DB2 cms [02/27/2014 17:23:42] Check if MH is pingable from MS and get vital information from MH [02/27/2014 17:23:42] Output: { "XPRTLD_VERSION" : "1.0.180.0", "DOMAIN_NAME" : "UNKNOWN", "DOMAIN_TYPE" : "localhost", "BROKER_HOST" : "UNKNOWN", "AGENT_ACCOUNT" : "UNKNOWN", "VS_HOSTNAME" : "UNKNOWN", "VS_IP" :…
  • solaris VOM client package

    mokkan
    15 Feb 2014 | 2:45 pm
    I need a solution Hello, I have installed VOM on my linux box and trying to add my VCS cluster solaris box and it is failing because I'm missing the  Agent package is missing because I am getting the folllowing error.   XPRTLD process not on the managed host is running   Do  you what package needs to be installed? Where can I download? 1396865423
  • Adding solaris localzone to VBS

    mokkan
    14 Feb 2014 | 6:14 am
    I need a solution Hello, I'm adding local solaris zone to VBS on VOM and it is automatically adding in Globalzone to VBS. I'm using Vom5.  Is it how suppose to work?    
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    Symantec Connect - Storage Foundation - Discussions

  • Versions of Veritas Volume manager

    harshman1958
    16 Apr 2014 | 5:35 am
    I need a solution I am running Verias Volume manager on HPUX, version is B.05.10.01.  There is embedded java that is version 1.6.0.06.  Is there a more recent version that would bump up my Java to a higher version?   Thanks Also, removing the embedded java would work.    
  • Can I direct mount vxfs storage on a whole root zone?

    redbeardmn
    15 Apr 2014 | 2:29 pm
    I need a solution I am trying to mount data base storage on a whole root zone, on Solaris 10. This is my zonecfg: zonename: test1 zonepath: /export/Zones/test1 brand: native autoboot: true bootargs: pool: limitpriv: scheduling-class: ip-type: shared hostid: 5654fe54 fs:         dir: /etc/vx/licenses/lic         special: /etc/vx/licenses/lic         raw not specified         type: lofs         options: [] fs:         dir: /etc/globalzone         special:…
  • VXMake: import of diskgroup failling between 2 different versions of VxVM

    henry-nicolas
    7 Apr 2014 | 5:31 am
    I need a solution Dear,   I'm trying to vxmake replicated (using BCV from EMC) diskgroups.   On the source system, vxvm is at version 6.0.1 with a FS layout 7. The target is running VxVM 5.1SP1RP2 so the FS layout v7 should be alright. During the import process, a vxmake is issues but it's complaining about these things: VxVM vxmake ERROR V-5-1-327 variable name not recognized, context:         thin=off               thinreclaim=off May I safely remove these variable from the…
  • same enclosure name for two Storages

    Farhan A Azam
    7 Apr 2014 | 3:53 am
    I need a solution Hi, I've 1 server & 2 Sun StorageTek 2540 storage connected through SAN. Solaris-10 is running on the server & VxVM 6.0 has been installed. But i'm getting only one enclosure name for both the storages. Please suggest.    
  • SFHA 6.0.3 and Netapp fas6250

    GiovanniBG
    4 Apr 2014 | 3:53 am
    I need a solution Hi all, I attached a new enclsoure Netapp FAS6250 but something is wrong. I suppose that ENCLR_NAME and ENCLR_SNO are not correctly valorized. [root@ ~]# vxdmpadm listenclosure all ENCLR_NAME        ENCLR_TYPE     ENCLR_SNO      STATUS       ARRAY_TYPE     LUN_COUNT  ======================================================================================= emc0              EMC            000292601747         CONNECTED…
 
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    Symantec Connect - Storage Foundation for Windows - Discussions

  • VVR Block Pending Status

    mscservice
    17 Apr 2014 | 8:06 pm
    I need a solution Hi, Professional I would like to get the answer and solution with this detail. My customer using VVR 3.3 on windows 2003 and all service all fine but there are lag of blocks change between primary and second but I'm new in this product and I have no idea to determine which is the main cuase of the issue, please suugest me. What can probaby occur with is system.   Thank you.
  • SFW Feature Support

    Marianne
    17 Apr 2014 | 5:31 am
    I need a solution I am desperately trying to find the Windows equivalent of this Unix/Linux feature matrix: https://sort.symantec.com/support/related_links/feature_support  What I have done thus far to find this info: Contacted some Connect friends privately Downloaded the Licensing Guide from PartnerNet (It contains the same Unix/Linux info as per above URL) Contacted our local Symantec SE Hopefully a friendy Product Manager will see this and respond! 1397826710
  • GCO with two single node cluster pre-requisite and ip requirement

    Jomy
    16 Apr 2014 | 12:20 pm
    I need a solution GCO with two single node cluster pre-requisite and ip requirement we are planing to have GCO between primary and DR with VVR  which is more than 100 KM. All are windows platform.   1397819872
  • Windows 2012 and licensing

    Marius Gordon
    16 Apr 2014 | 3:37 am
    I need a solution How does licensing work now that Windows 2012 “Enterprise” does not exist? We recently migrated from Win 2003 “Enterprise” and Storage Foundation HA V5.1  to Windows 2012 “Standard” and Storage Foundation HA v6.0.2. I reused the Enterprise license key from the old Windows 2003 environment however when I add VVR licens key I get a “wrong OS tier” error Thanks Marius
  • Disk group not imported

    ChrisKar
    14 Apr 2014 | 12:25 pm
    I need a solution SFHA 5.1 SP2 , Win2008 64-bit, with sql2008 and  disaster recovery configuration with global cluster manager The point is that due to unknown disk error during evacuating a cluster disk, a cluster disk group in the recovery site cannot be imported because of missing volumes. Is there a way of solving this (eg. force import the disk group, and reconfigure vvr rvg group)  , or do i have to reconfigure this cluster disk group (VVR and so on) from the beginning ? Thanks in advanced
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    Symantec Connect - Replicator Option - Discussions

  • SRL and DCM commands.

    unix_san
    26 Mar 2014 | 10:45 am
    I need a solution Hello, I'm in the process of creating a test lab for VVR replication, hence do not require a mirrored SRL & DCM (as mentioned in the best practice).  The diskgroup to be replicated has only 1 data volume and 1 srl volume.  The data volume does not have any free space left and the dcm needs to be created on the srl volume.  Can some one please tell me the commands to create & configure unmirrored SRL & DCM, since the vradmin command fails if it doesnt find enough drives in the diskgroup to mirror the DCM. Im using SFHA 6.0, data volume name datav…
  • Replication - One to Many

    Faisal Saleem
    12 Mar 2014 | 11:09 pm
    I need a solution Dear Experts I am in a query, hope anyone can help I want to replicate data at two or many sites at a time. For example One Server at Primary Site is replicating to Server at DR site and simultaneously replicating to Server at third DR site. I want reverse replication from both DR sites as well Can we perform this with Symantec VVR ?  
  • Replication has stopped in cluster server

    NBU_13
    2 Mar 2014 | 11:52 pm
    I need a solution I need help   I am having replication configured from cluster servers on Windows, today I have faced an issue where replication was stop, even replication log is not full and it is going to DCM mode.   previously, we have same issue, but replication log got full, so its went to DCM mode, that is due to new application database has added, now we disabled new application and It is happening, everyday in particular time only. replication is getting stop and in DCM node, even log is not full.   Any suggestion to fix this issue.   Thanks
  • SRL overflow.

    unix_san
    24 Feb 2014 | 4:33 am
    I need a solution Hello, We have a Disaster recovery setup of 2 node (solaris) cluster at prod and 1 node at the DR.  This setup uses VVR for data replication and VCS Geo-cluster for resource group failover (SFHA 6.0).  My query was regarding VVR, 1.  In case of async replication, whats the frequency of replication of data, and can this frequncy be tuned? 2.   In case we loose the network connectivity between the prod and DR site and the SRL fills up and also the DCM fills up after that, what is the effect on the existing application service group for which…
  • Replication has stopped in cluster server

    NBU_13
    17 Feb 2014 | 4:05 am
    I need a solution I need help I am having replication configured from cluster servers on Windows, today I have faced an issue where replication was stop and in DCM Mode. Today we facing replication issues with one of the clusters. The replication is getting stopped and DCM log is getting activated. The replication restarts after forced resync command but again stops after sometime.    Thanks 1392706162
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    Symantec Connect - Workspace Virtualization - Discussions

  • Experiencing very slow Package Capture Process using SV Composer with large apps

    f1rox
    13 Apr 2014 | 11:37 pm
    I need a solution Hi, We have a lot of large applications that over 1GB in size with 10,000+ files. On its own an application may take 10-15 minutes to install. I’m finding when using Symantec Virtual Composer (7.5) for the package capture process, the large applications I am installing take hours to install and thus the capture process takes ages. This happens with both single & global package capturing with both using VMWare and a physical machine. This slowness can’t be by design as it is ridiculous. Is anyone else experiencing this behaviour during a capture? Is there a way to…
  • Virtual Layer Folder Permissions

    SonicGT
    11 Apr 2014 | 11:43 am
    I need a solution I have a software program that I want to utilize in a virtual layer.  The folder I'm placing the files for the program is under program files which standard users do not have rights other than read.  I need to specifically make the folder have full control for users.  When I do this to the folder before adding it to the layer it does not appear to retain this information.  What do I have to do in order to set permissions?   When I used to make this into an MSI within the MSI I can do it, and would rather get away from having to create msi's for this…
  • Should i be cleaning up Uninstall & MSI Installer registry keys from my virtual package

    f1rox
    6 Apr 2014 | 7:33 pm
    I need a solution Hi, I'm a long time packager but new to creating packages within Symantec Virtual Composer. Within old school package captures i would cleanup the below registry keys as new entries would be created by tools such as WPS. My question is within Symantec Virtual Composer should i be cleaning up the below registry keys from my capture or should i be leaving them in? I know in doing so will obviously effect what the OS reports and what other apps will see as installed.   - HKLM\Software\Microsoft\Windows\CurrentVersion\Uninstall\ - HKLM\Software\Classes\Installer\ -…
  • Excluding registries in virtualization admin 7.5

    Tomas Iskra
    4 Apr 2014 | 10:34 am
    I need a solution Hi All,   can anyone explain me how to exclude registries in 7.5 please? I need to exclude the settings for one application that are stored in HKCU\Software\TechSmith. In Admin the path to HKCU is in: * Read-only - HKEY_USERS\USER_TEMPLATE\ * Writeable - HKEY_USERS\userSID#   Because the userSID# is different with every user, I need some kind of variable (like in ReadOnly - USER_TEMPLATE) that I could exclude. I've added a new exclude entry - \REGISTRY\MACHINE\HKEY_USERS\USER_TEMPLATE\Software\TechSmith Any ideas? Thank you. Tom.
  • HKCU VirtualStore

    jpellet2
    27 Mar 2014 | 1:56 pm
    I need a solution I'm working through this with an app that we have but can't seem to figure out exactly how to do this. We are using SWV 7.5 and Windows 7 x64. We have an app we want to place in SWV but when installed and run by non-admins, sometimes it writes content to both the user's virtualstore in the file stytem and the virtual store in their registry keys. When we disable the layer we want these items to go away since they will interfere with any upgraded versions we would deploy but we don't want any other files to disappear once the layer has been deactivated. Any thoughts on how…
 
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